Website builders (and website creation software) are tools that give you a way to build and design your own site. Website builders are intended to be for the DYI (do-it-yourself) person with little knowledge of programming code like HTML or PHP.

Many website builders are free as long as you use the hosting provider that offers that free service. An alternative is to purchase the software and then you have the flexibility of hosting the site anywhere you want.

According the web builder experts, your website builder should:

-          include a good library of webpage templates. 

-          allow you to add scripts such as JavaScript and VBScript.

-          include multimedia such as Flash animation, video and audio.

-          offer ecommerce, shopping carts or the ability to sell goods and services online.

-          include FTP functions.

-          let you edit the HTML code directly, if necessary.

-          come with a large selection of images like clip art, animated .gifs, and buttons.

-          allow you to optimize, resize, and crop images.

-          be easy to use.

-          offer a user guide, an on-line knowledgebase and some limited technical support.

I recently read an ad for a web building tool that claimed, “….you can build a new website in minutes!”  I just shake my head because I don’t know of any do-it-yourself project that can be completed in minutes.  More often than not, overwhelmed and frustrated people call Comstar for help because they’re in over their head using a web builder.   Sometimes the web builder was too limited and couldn’t do the things they wanted it to do.  Or, they got started and discovered that they just don’t have the time to complete such a big project.   

What I hear most from business owners is that they want their site to be easy to manage, easy to update.  And they want to leave the web building to someone else!  If you’ve reached this point, call me, Bryn, at 262-953-6025 or visit me on the web, www.comstar.biz.

It’s time to build a new website or update a current one.  Now what?  How do you determine which website professional is right for you and your business?  There are many half-truths or even complete lies out there.  I have made a small list of website myths and busted them for you!  My hope is that it will help educate you so you can make an informed decision about your next website.

A website design company is the same as a website development company.

False.  Website design companies create good looking sites that are visually appealing but lack the ability to interest and guide visitors to what they really want to accomplish.  A website needs to be USEFUL and USED, going beyond the look and feel .  The purpose of a website development company is to provide it all; design, functionality, quality traffic and conversion.   

Adding a blog to your website is a waste of time and money.

False.  Nearly 40% of businesses in the U.S. use a blog as a part of their internet marketing strategy and report that it is vital for establishing credibility with their target audience and improving the quality of their website visitors.  These businesses also claim that their website blog increases lead generation by approximately 90%. 

The design elements of the website are the most important.

False.  Today’s web designers have tools with lots of artistic capabilities.  They can use Flash, shadows, even 3D effects to give you the unique “WOW” factor you’re looking for.   Be careful.  Research studies have shown that only 10% of web visitors are awed by the design of a website.  76% of web users are more interested in sites that are easy to use and helpful in finding what they’re looking for.  Visitor satisfaction means user-friendly navigation, painless shopping and up-to-date content.

A mobile version of your website is not worthwhile.

False.   Accessing the web using a mobile device is a growing trend that, in my opinion, is not going to go away anytime soon.  Many professional web development companies offer mobile friendly versions of both new and existing websites.   For some businesses, a mobile version might not be important due to the age of the target market.  But that could change quickly.  More and more older consumers are using smart phones and tablets.

Everyone wants their website to be the best of the best.  Many people try to achieve this through the use of bright colors and animated graphics.  The truth is, all of that is distracting – it doesn’t get you business.  A successful website that generates business is one that is easy to read and look at, and simple to use.  Here are some tips on how to make your website successful, instead of scaring away prospective customers with flashing lights and colors.

Have your home page tell the reader exactly what your company does, and do it right away.  Let them you know what services you offer, or what type of products you sell.  Don’t keep your reader guessing on whether you build websites or bath tubs.  Make your purpose clear, quickly.

As I mentioned in a previous post, no one wants to see a giant block of tiny print on their computer screen.  Use subheadings, bullet points, shorter paragraphs and larger-than-microscopic text to make your site easier to read.

Keep your pages short.  Don’t try and give a detailed description of each of your services or products on the same page.  Talk about clutter!  Try to keep each one on a separate page.  If you must have multiple services/products on one page, thus making the page lengthy, try using anchor links.  Simply make a bullet point list of your services or products at the top of the page, and link each to its respective description further down on the page.  When a reader clicks on an anchor link, the page will automatically scroll to the section they wish to read about.

Keep your audience in mind when choosing what you write.  For example, let’s say you have the word SEO on one of your pages.  Now, someone who works for an SEO company knows that it clearly stands for Search Engine Optimization.  An average Joe, on the other hand, may not have the slightest idea as to what it means (Stinky Electric Octopus? Salty Emergency Ocean?) If you do want to use the acronym SEO, try and explain somewhere on the page what it means.  You could even begin the sentence with “SEO, or Search Engine Optimization…”

Use the word YOU.  It makes the reader feel important when your site states that “We can help YOU fix YOUR leaky pipes with our miracle glue” rather than “We fix leaky pipes with glue.”  This personalized approach gives your reader the impression that you are speaking directly to them, and that you know you can solve their problem.  Guess whose business you will be getting?

Do you need a website or a facelift for your existing site?  Comstar can help! Visit us at www.comstar.biz for more information!

I’m sure you have heard that each page of your website should be properly named.  What exactly does that mean?  Well a proper title means that it contains keywords and relevant information that describe the content of the page. That is very important so I will say it again, it must describe the content of THAT page.

Proper titles also tend to be short in length and provide a quick overall summary for the visitor.

Think your website does a good job with page titles?  Take a look!

Open up your website in a browser and click from page to page.  Look at the top and see what the title of each page is.  If it says something like “Page 5″ or something else generic, you need to fix that immediately.  This is the first step in determining if your titles are appropriate for your website.

As you can imagine, website visitors barely read what you write.  They are all about skimming a page for the information they are looking for.  The easiest way to help them find what they are looking for is with page headings.

It is very important that you figure out what visitors to your site are looking for and put it in the headings.  Why?  They are more likely to stay longer on your site if information they are looking for is easy to find.   Does your site make it easy?

An easy trick to improve your headings is to make sure that the first word in every headline is the most powerful word. They should also be made up of highly relevant keywords that catch the eye. And please do not put industry jargon into your headings.  Everyday visitors do not talk exactly like you do!

Headings are so important that some experts even recommend that you spend as much time writing the headlines as you do the rest of the content.

Your assignment: Rewrite & improve two of your page headings each day this week.

Why do existing customers come to your site?  Most likely they are trying to find an answer to their question without having to call you.

This is common knowledge to many people yet their company’s websites do not answer their visitor’s questions.   Does your site?

Here is a simple item to add to answer customer questions.  Ready for it?

Here’s the brilliant idea – put up an FAQ page on your website!  Wow, why didn’t you think of that?  This is relatively easy to do and could even be a PDF link on an existing page of your website.

How do you know what to write?  Interview anyone in customer service or support at your business and find out what the most common questions are that they hear.  Make a list of these questions and write out answers to them in an easy step by step format for someone to follow.

Make sure to announce this new feature to your existing customers once it is completed.  They will truly appreciate not having to call in and listen to your voicemail message or boring music while they wait for an answer.

When you are writing for your website, remember to get to the point ASAP!

The easiest way to do this is to think like a visitor while you are writing.  Ask yourself what the most important information would be to you if you came to your site for the first time.

Once you are finished, go back and re-read your text and see if you can shorten any explanations.

Also, check the order of items in each paragraph.  It may be as simple as just reversing the order of your content and putting the offer up front first.

On your homepage, 3 things to make sure you get to the point on right away:

  • Your company name
  • What it is exactly that you do
  • Why someone should choose you over the competition

The three above points need to be answered within the first five seconds of coming to a website.  Your company name should be fairly large and the logo should be clear.  Next, you should be able to explain exactly what it is that you do in one sentence only.  Finally, make sure you are clear about why someone should choose you over the competition.  This could be as easy as showing a graphic of an award won, an important phrase that is bolded, or a short testimonial to back up your work.

Assignment: Make sure your content is short and to the point. If you are forcing visitors to use the side scroll more than three screen lengths you are in trouble!

Writing for the web is very different than writing a printed document.  Content on a website must quickly show the visitor what you can do for them.  Think about it, how did you decide what content was going to go on your website?  Did you just take the text from your sell sheets and other materials and retype it onto your site?  If so, you need to know that the content on printed materials may not be effective for the web.

Visitors to your website have a different reading style than say those reading a printed document.  When visitors come to a site, they quickly scan the page for information that is relevant to them.  They continually ask the question, “What’s in it for me?”.  Chances are they will not sit in front of a computer screen and read word for word.  Therefore your content needs to be presented effectively, have the ability to be read quickly, and be easy to understand.

An important design element that can give life to your site is photos.  Photos can add a lot of character to the site, put visitors in the correct frame of mind to view your site, as well as help someone determine in the first five seconds if they should even bother looking at any other pages.

The most important thing regarding photos on your site is to make sure that they are optimized.  This means making sure the photos are clear, properly sized, and grab attention.  If photos have to be a small size to fit on your page, add on the ability for a visitor to increase the size of the photo to get a closer look if they wish.  Also, do not leave blurry or unclear photos on your site.  Visitors may equate your inability to take care of that small detail with the inability to accurately take care of their detailed order.

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